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Account & Billing2 min read
The Notifications page
What shows on Notifications, who sees each kind, and how read and unread work.
Open Notifications from the profile menu, top right. It lists what happened in your workspace in the last 30 days that you may need to act on, newest first. Each entry has a link to the page that deals with it.
Who sees what follows who can fix it: Managers can't change billing, the team or webhooks, so those go to admins.
| You'll see | Who sees it |
|---|---|
| Your account review decision: approved, declined or suspended, with the reason | Everyone in the workspace |
| A broadcast or one-off send that stopped, with the reason | Everyone in the workspace |
| A support reply on a request you opened | You |
| A failed plan payment, or a plan payment that's overdue | Admins |
| Someone accepting a team invite | Admins |
| A webhook endpoint being turned off | Admins |
| A data export that's ready or failed | Admins |
Read and unread
- Unread entries are highlighted. Unread shows only those.
- Mark as read marks one, Mark all as read marks everything there now. Opening an entry's link marks it read too.
- Read and unread are yours alone: marking something read doesn't change it for your teammates.
- Opening a support request in Help & Support marks its reply read here as well.
What isn't here
- Campaign results: see campaign analytics.
- Whether anything is stopping you right now: the banner on Overview.
- Who signed in and what changed: Profile, on the Activity tab.
- Subscriber milestones, bounce-rate warnings and maintenance notices aren't sent here.
What can go wrong
- Nothing needs your attention. Nothing in the list above happened in the last 30 days.
- You're viewing this workspace as staff … Our team can read a workspace's notifications when helping you, but read and unread stay as you left them.
- A send stopped. See why a send stopped.
Ready to try it?
Open your dashboard and follow along — or create a free account.