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Account & Billing2 min read

Your Profile and account activity

Set your own name, phone and picture, edit the workspace's public profile, find your Organisation ID, and review the activity log.

Profile holds your own details, the workspace's public profile, sign-in security and the workspace's activity log. Open it from the profile menu, top right.

TabWhat's thereWho can change it
Personal InfoYour picture, name and phone, and your account informationYou. Each teammate has their own
Workspace profileCompany, website, location, bio, workspace picture, job title, industry, experience, skills and social linksYour workspace's admins
SecurityTwo-factor, recovery codes and passwordYou
ActivityThe workspace's recorded sign-ins and changesNobody: it's a record

Update your own details

  1. 1On Personal Info, click Edit Profile.
  2. 2Change your first name, last name or phone.
  3. 3Click Save Changes. If you switch tabs with unsaved changes, you'll be asked to Save changes or Discard.
  • Picture: click the camera on your picture. It can be JPEG, PNG, GIF or WebP, up to 5 MB, and it saves straight away.
  • If you're the only person in the workspace, your name and picture also stand for the workspace, as they always have: your picture shows on your public unsubscribe page.
  • Email can't be changed.

Update the workspace profile

Admins: open Workspace profile and click Edit workspace profile. These details are public: Company is your workspace name and creator name, and website, location and social links fill merge tags such as {{creator_website}}. Change picture sets the workspace picture shown on your public unsubscribe and preference pages. Managers see this tab but can't change it.

Find your Organisation ID

On Personal Info, under Account Information, use the copy button beside Organisation ID. Include it when you open a request from Help & Support so we can find your account.

Check your activity log

Each line is one recorded event, such as a sign-in. If our team resets two-factor on your account, that's recorded here too.

  1. 1Open the Activity tab. Security also links to it under Sign-in history.
  2. 2Optionally set From (optional) and To (optional), then click Apply filters.
  3. 3Change Page size if you want to see more on each page.

What can go wrong

  • Only your workspace's admins can change … on Workspace profile: you're a Manager. Your own details are on Personal Info.
  • You're viewing this workspace as staff … Our team can look at a profile when helping you, but can't change it.
  • File exceeds 5 MB limit or Only JPEG, PNG, GIF, and WebP images are allowed. Choose a smaller file or another format.
  • Looking for notification switches? The Preferences tab is gone: its switches saved but nothing read them. Account emails (approval, payments, team invites) always go to your sign-in email, and what happened in your workspace is on Notifications. To stop marketing email from us, use the unsubscribe link in that email.

Frequently asked questions

How do I change my email address?

You can't change it in the dashboard: the field is locked. Open a request from Help & Support to ask about it.

Ready to try it?

Open your dashboard and follow along — or create a free account.