Set a custom tracking domain for InboxBanner
Show your own subdomain in InboxBanner ad links, using one CNAME and one TXT record.
A custom tracking domain replaces www.inboxbanner.com in your InboxBanner ad links with a subdomain you own, such as track.yoursite.com. It covers InboxBanner ad blocks only. It doesn't change MailAdx ads, your sending domain or your other email links. For those, see custom sending domain.
Before you start
- Link your InboxBanner publisher. See Set up InboxBanner.
- Choose a subdomain you don't use for anything else.
- Have access to your DNS provider.
- Plan for HTTPS. Ad links use
https://, and verification doesn't set up a certificate.
Set it up
- 1Go to Settings, stay on General, and scroll to Custom Tracking Domain.
- 2Enter your subdomain and select Set Domain. The status changes to Pending verification.
- 3Under Required DNS records, copy both records to your DNS provider.
- 4Set up HTTPS. The page recommends the Cloudflare proxy on the subdomain, which provides SSL automatically.
- 5Select Verify Now. Changes may take up to 24 hours to reach the internet.
- 6When the status shows Verified, confirm that
https://plus your subdomain opens without a certificate warning. - 7Open and save each template that has an ad block.
| Type | Name | Value |
|---|---|---|
| CNAME | Your subdomain | www.inboxbanner.com |
| TXT | _inboxbanner-verify. plus your subdomain | The ib-verify- token shown on the page |
What happens next
After verification, each template you save in the editor builds its ad blocks with your domain. Templates saved earlier keep their old links until you save them again. Any {{AD_BLOCK}} that's only filled in at send time uses www.inboxbanner.com.
What can go wrong
- Verification failed. Check that DNS records have propagated (may take up to 24h).: check the TXT name and value, wait, and try again. The check reads only the TXT record, so a Verified status doesn't prove your CNAME or HTTPS works.
- You selected Set Domain again: that creates a new token. Replace the TXT value at your DNS provider and verify again.
- No certificate without Cloudflare: the page offers a Let's Encrypt certificate through an administrator. Open a request from Help & Support.
- Could not load tracking domain settings.: your InboxBanner publisher may not be linked.
Emails load ads from their saved links every time they're opened. If you delete the DNS records or lose HTTPS, ads in emails you've already sent can break. Selecting Remove only changes future template saves, so keep the DNS records in place for emails already out.
Ready to put this into practice?
Open Monetize in your dashboard — or review the commercial policies that govern the marketplace.
Policies: Monetisation · Advertising · Invalid traffic